FAQ

Orders received before 2PM will usually ship same day via UPS ground shipping. In the event that the item is out of stock, we will typically ship the item the next day. If it is an item is on backorder, you will be notified with the ETA within 24 hours. Should you require your items expedited, the option will be available for you to choose overnight or 2nd day shipping.

We are unable to sell partial cases, bundles or boxes. If you have any questions regarding this, you can email us at: info@arboxpackaging.com.

We are always willing to offer better prices for quantities larger than the pricing listed on arboxpackaging.com. In fact, the majority of our business comes from bulk orders. We are also willing to match or beat advertised internet prices. Please call or e-mail us at info@arboxpackaging.com and we will provide you with a quotation.

 

We are constantly updating our website, with more and more products; however, we do sell over 10,000 various kinds of shipping and packaging supplies. We also specialize in customized packaging solutions for your company. If you are unable to locate the item you are searching for, please call us or e-mail us at info@arboxpackaging.com and we will be pleased to assist you.

We accept Visa, MasterCard, American Express, and Discover. We also offer 30 Day Terms to qualified businesses upon approval. If you choose to use our 30 Day Terms, an invoice will be mailed to you giving you a 30 day window to pay your bill. Please note this is only possible after a credit application has been filled and we have received credit approval, which usually takes 5-7 business days. By clicking here, you may print a copy of this application, and then fax it to us. We can take up to three business days in processing your application depending on the amount of time your credit references take to respond back to us.

 

You may also place your order over the phone at 1-877-535-0818, by fax at 714-575-1168, or via e-mail at orders@arboxpackaging.com.

 

Yes. We will match competitors’ prices if the lower price is on the exact same item. We are willing to match or beat that price as long as it is not based on a competitor’s special offer. All you have to do is e-mail us the offer atinfo@arboxpackaging.com, and we will get back to you the same or next day.

 

Yes. E-mail us at info@arboxpackaging.com and we will respond with or fax your invoice right away.

 

Yes.We take the security of our website and the protection of your personal information very seriously. Arboxpackaging.com uses a secure server to protect your credit card and other sensitive information. The Site Lock Secure icon on our homepage indicates that you are buying from a secure server.